👋 Hi, I’m Chris.
Design and innovation leader with 20+ years in helping organizations shape better digital experiences and embrace AI to drive business impact at speed and scale.
✌️ About Me
Known for my background in product and experience design, enterprise design thinking, business strategy, and innovation, my superpower is building and guiding multi-disciplinary teams to create digital products and experiences people love—and deliver desired business outcomes.
A personal goal is to work with integrity in all that I do. I aim to lead with empathy, honesty, inclusivity, and confidence—creating a collaborative environment where high-performing teams can do their best work in a sustainable way ensuring long-term success.
At IBM Consulting, as Associate Partner and Executive Design Director, I’ve led major digital transformation initiatives, launched new products, and helped define AI strategy for clients across industries including financial services, insurance, CPG, and automotive.
In my most recent role as Global Principal of Experience Strategy for IBM Ecosystem Service Partnerships, I shaped digital experience strategy across a network of more than 1,500 IBM partners.
Before joining IBM in 2015, I served as an award-winning Creative Director at top global advertising agencies, where most notably, I helped launch Citibank’s “Citi Bike,” one of the most successful urban mobility platforms in the world.
🥷 Skills
Enterprise Product Design
Scaled Agile Delivery
(SAFe certified)Human-Centered Design (UX)
AI Strategy and Use Case Development
IBM Design Thinking Leader
and Facilitator (+250 workshops)Business Transformation
and Workflow OptimizationEnterprise-Level Design
Systems SME
Business Analysis
and User ResearchStorytelling and New Business “Pitch Master”
Omni-Channel Marketing
and Brand Communications
🙌 Awards
IBM Watson Innovation Achievement Award for IBM AI Patents: 2022
Reddot Award, Smart Product: Kone Office Flow: 2021
Salesforce Partner Innovation Award Winner, 2020: IBM Frito Lay
Effie Awards Gold Corporate Reputation 2014: Citibank "Citibike"
ADDY Awards National Winner Gold 2014: Citibank "Citibike"
The One Show Awards Gold, Bronze, Silver 2014: Citibank "Citibike"